What’s Included?

Super Speed

Your new website will have fast load times and be very quick for people to use.

High Security

Firewall, bot detection, protection against DDos attacks, malware, and hackers + more.

Mobile Friendly

Your site will look great across different device types and sizes.

Core Web Vitals

Google’s Core Web Vitals are super important for SEO and your site will pass with flying colours.

CDN

I setup & connect Cloudflare’s Content Delivery Network which uses global servers to enhance your website in every country worldwide.

Backups

Your website and its files will be backed up weekly to ensure that no data is lost and that it can be easily restored just in case – better safe than sorry.

Eco Hosting

100% renewable energy match hosting, to offset the environmental impacts of running a website.

Maintenance

Keeping a website it top working condition needs continuous attention. This is all taken care of for you.

Domain & Email Setup

For whether you need to connect a brand new domain and email or integrate existing ones.

Q&A’s

That’s a very fair question, and it’s smart to consider all your options. Platforms like Wix, Squarespace, and Shopify are excellent tools for getting a basic site online quickly.

The fundamental difference is this: with a DIY platform, you are paying for access to a tool. When you hire me, you are investing in a strategic partner and a complete, ‘done-for-you’ professional service.

Here’s what that difference means for your business:

  • You Get a Strategist, Not Just a Set of Tools: A DIY platform gives you a blank canvas; I give you a blueprint. I start by understanding your business goals, your target audience, and your market. I then design a website strategically engineered to meet those goals, something a generic tool simply cannot do.
  • A Truly Unique Site Built for You: DIY sites are limited by their templates. Your website can end up looking very similar to thousands of others, including your competitors. I build every site from the ground up, ensuring your online presence is unique, professional, and perfectly tailored to your brand.
  • An Investment in Speed & Visibility: This is a crucial difference. I build your site on a professional-grade technology stack (WPX, Perfmatters, Cloudflare) and optimize every technical detail for performance and SEO. This results in a significantly faster, more reliable website that is built to rank well on Google—a level of technical excellence that is difficult, if not impossible, to achieve with an all-in-one DIY builder.
  • You Get Your Most Valuable Asset Back: Your Time: Building a truly effective website, even on a “simple” platform, takes dozens, if not hundreds, of hours to learn and execute properly. That is time you could be spending running your business. By hiring me, you are freeing yourself to focus on what you do best, while I focus on what I do best.
  • You Get a Long-Term Partner: When you hit a technical issue or have a question with a DIY builder, you’re often left with support forums or generic helpdesks. When you work with me, you have a direct line to the person who built every aspect of your website. I am here to be your technical partner for the long haul.

Ultimately I take care of everything, getting great results and keeping it hassle-free for you.

Yes, absolutely. My goal is to be your long-term technical partner. Every one of my packages includes a comprehensive Upkeep & Support plan to ensure your website remains fast, secure, and up-to-date long after it launches. This service includes everything from daily backups and security monitoring to software updates and dedicated support time for any questions or minor changes you might have. My aim is to give you complete peace of mind, knowing your investment is protected and performing at its best.

Yes, I do. While I am based in the UK, and deal most frequently with clients in my local North-East areas of Northumberland, Cumbria, Tyne & Wear, and County Durham, I am fully equipped to work with English-speaking clients from anywhere in the world.

I have successfully partnered with businesses across the United States, Europe, Australia, and New Zealand. My project management process is streamlined for remote collaboration, ensuring clear communication and a smooth workflow regardless of time zones.

I offer flexible payment options to suit your needs.

  • Outright Purchase: This is structured as a 50/50 payment. A 50% deposit is required to secure your project in my schedule and begin the work. The final 50% is due upon completion, just before the website goes live.
  • Monthly / Annual Plans: For these all-inclusive plans, your first payment is made at the start of the project. Your subscription will then automatically renew on the same day each month or year thereafter.

All payments are processed securely through my online system.

I aim to make it as hassle-free for you as possible. Your primary contribution will be your expertise about your own business! Once we begin, you will need to provide:

  • Content: Any specific text, images, or videos you’ve had made that you want on the website.
  • Brand Assets: Your logo and any existing brand guidelines (if you have them). If not, I can create them for you as part of your package!
  • Feedback: Your timely and consolidated feedback during the design revision rounds is crucial to keeping the project on schedule.

I will guide you through this process with a clear and organised project plan so you always know what’s needed and when.

While templates can be a starting point, a custom-built website is a professional business asset designed for one purpose: to achieve your specific goals.

With my custom process, you are investing in:

  • A Unique Design: Your site will look like no other, perfectly reflecting your brand’s quality and positioning you as a leader.
  • Strategic Goal-Orientation: Every element is designed with your primary goals in mind, whether that’s generating leads, making sales, or booking appointments.
  • Flawless Performance: I build from the ground up with a clean, lightweight code base. This means your site will be significantly faster and more reliable than a template bloated with features you don’t need.
  • Future Scalability: The site is built to grow with your business, not hold you back.

Ultimately, a custom site is an investment in performance, professionalism, and results that pay for itself over time.

The timeline depends on the complexity of the package and how quickly you provide feedback and content. However, as a general guideline:

  • Starter Package: Typically 1-2 weeks.
  • Grow Package: Typically 2-3 weeks.
  • Pro Package: Typically 4-6 weeks, depending on the eCommerce complexity.

You do. 100%. Upon final payment, you receive full ownership of the complete website. My ongoing hosting & upkeep plans are simply a service to ensure your asset continues to run perfectly.

If you are on a payment plan rather than having paid outright, then please refer to the minimum term in your contract.

My revision process is designed to be comprehensive and capture all necessary feedback within the included rounds. However, I understand that sometimes new ideas emerge. Should you require additional revisions beyond what is included in your package, that work will be quoted separately and billed at my standard hourly rate. I will always confirm any additional costs with you before proceeding.

Absolutely! I love to see my clients succeed and grow. You can upgrade your package at any time. I can upgrade your hosting and support plan seamlessly, and I can quote for any additional design or feature work required to move you to the next level, such as adding eCommerce functionality to a “Grow” package site.

In order to offer my custom-made web design packages with affordable options that make them accessible to startups as well as established businesses, I offer monthly & annual payment options. These operate on a 24-month minimum term. If you cancel before this time you will forfeit any rights to the website and its content, and require to pay an early termination fee. For details of this please see my Terms and Conditions and also refer to your contract. If you wish to move your website elsewhere after you have passed the minimum payment term then you are entitled to do so and will have full ownership of the website.

Transparency is one of my core values. There are no hidden fees from my end. The only potential future costs outside of our agreed-upon plan would be for:

  • Premium Plugin Licenses: If your project requires a specific premium plugin not included in your package, the cost of that license (usually an annual fee) would be separate.
  • Third-Party Services: Costs for services like email marketing platforms (e.g. Mailchimp), or accountancy software (e.g. Xero) are separate from the website build.

I will discuss and get your approval for any potential third-party costs during the strategy phase, so there are never any surprises.

All Package Features

Here’s a breakdown of all the major stuff that’s included – for those who like details on the tech stuff! There’s even more than all this, but it should give you a good overview.

Detailed Feature Comparison of Web Design Packages
Feature Starter Grow Pro
Core Design & Strategy
Strategic Workshop ✓ (90-min Discovery Session) ✓ (In-depth Strategy Session) ✓ (Full-day Strategy Intensive)
100% Custom Design (No Templates)
Number of Custom-Designed Pages Up to 5 Pages Up to 15 Pages Unlimited
Custom Logo & Favicon ✓ (Text & Icon Based) ✓ (Concept Based) ✓ (Advanced Concepts)
Advanced On-Page Graphics ✓ (Professional Image Prep) ✓ (Custom Graphics & Collages) ✓ (Graphics & Motion Elements)
Design Process & Revisions
Design Revision Rounds 2 Rounds of Revisions 3 Rounds of Revisions Unlimited Refinements until Sign-off
Content & On-Page SEO
Copywriting Assistance ✓ (Editing & Proofreading) ✓ (SEO Copy Enhancement) ✓ (Strategic Copy Implementation)
On-Page SEO Implementation ✓ (For Main Pages) ✓ (For All Pages) ✓ (Full Site & Content Strategy)
Keyword Research ✓ (Core Keywords) ✓ (Expanded Keywords) ✓ (In-depth & Competitor Analysis)
Schema Markup Implementation Standard (Business, Article) Advanced (Service, FAQ, Local) Custom & eCommerce Schema
Technical Foundation & Performance
Google Core Web Vitals Optimisation ✓ (Guaranteed Pass at Launch) ✓ (Guaranteed Pass at Launch) ✓ (Pass at Launch + Ongoing Monitoring)
Dynamic Content Caching ✓ (Cloudflare APO)
Asset & Script Management ✓ (Perfmatters Fundamentals) ✓ (Advanced Script Manager) ✓ (Granular Script Manager)
Security
Application Firewall (WAF) ✓ (Wordfence Free) ✓ (Wordfence Premium) ✓ (Wordfence Premium)
Proactive Malware Scanning ✓ (Daily, via WPX) ✓ (Every 6 hours, via BlogVault) ✓ (Every 1 hour, via BlogVault)
Advanced Security Headers
Ongoing Upkeep & Support
Backup System & Frequency Daily (via WPX) High-Frequency, every 6 hours (via BlogVault) Highest Frequency, every 1 hour (via BlogVault)
Safe Staging Environment ✓ (1-Click Staging & Merging via BlogVault)
Post-Launch Training ✓ (Custom Video Walkthrough) ✓ (Live 1-Hour Training Session) ✓ (Live Training + Video Guide)
Dedicated Monthly Support Time 30 Minutes 1 Hour 2 Hours