Expert Web Designer Sunderland

I’m Jack – not your typical web designer. With over 10 years creating websites (from local Sunderland trades, to working with household names like Mercedes and Virgin) I know what gets results.

Google star 1Google star 2Google star 3Google star 4Google star 55.0
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Top Rated Service
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Posted on Google Google
Allison Furman profile picture
Allison Furman
1 September 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I always had issues with my website…until I found HiJack Web design. Jack knows everything about websites and built me the website of my dreams. I constantly get compliments from colleagues and have never had any issues. Thank you Jack, I’ve recommended you so many times.
Posted on Google Google
RC Whitehead profile picture
RC Whitehead
1 September 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jack did an amazing job on my website. He was a pleasure to work with. I recommend highly Hijack Web Design.
Posted on Google Google
Linda Gottlieb profile picture
Linda Gottlieb
16 August 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jack did a terrific job on my website. I had a lot of demands and he was super patient and thorough. Nothing was a problem. Jack works quickly! He also setup my google business profile which I didn’t know anything about. In less than a month I am showing up in google search and my phone has been ringing like crazy. Thank you HiJack Web Design.
Posted on Google Google
Matthew Furman profile picture
Matthew Furman
11 August 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jack builds the most amazing websites, he is a web design genius. Jack can build anything and fix anything. I first learned about HiJack Web Design on YouTube where Jack teaches other web designers. I hired Jack to build my website. He did an incredible job and far exceeded my expectations. He was easy to work with, got the site done fast, and nothing was ever a problem. I recommend Jack's services if you want a highly professional website that makes you proud and you don't mind outranking your competition.
Posted on Google Google
john coady profile picture
john coady
14 October 2020
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They listen to what you want and provide easy to use solutions Always available if any questions My opinion excellent value for money Highly recommended

HiJack Web Design is a company dedicated to providing professional web designer services that help businesses dominate digitally.

Jack Duel, expert Web Designer Sunderland trusts.

I’ve spent over 10 years perfecting this craft. No confusing tech talk. No hidden costs. You can focus on running your business while I handle all the technical details – from making your site rank better in Sunderland searches to ensuring it loads lightning-fast on mobile devices around the city centre.

I support you throughout the whole process, from our initial chat to website launch and beyond. Whether you need better local search rankings, faster mobile performance, or a complete security overhaul, I make sure your needs get met every step of the way.

Ready to get the online presence you deserve?

Your Sunderland Web Designer

I help businesses succeed online with websites that turn visitors into customers – it’s that simple.

Your website is usually the first thing people see when they find your business. In just 3 seconds, they decide if you’re worth their time or not. That’s where I come in. I build sites that grab attention, build trust, and actually make you money through effective design and smart user experience.

I create something completely unique for your Sunderland business. Whether you’re a trade service in Hendon, a manufacturer in Ashbrooke, or a shop in the City Centre, I work closely with you to capture your vision. Every button, every image, every word gets designed to guide visitors exactly where you want them – usually to book a service or get in touch.

Why Sunderland Businesses Choose Me

Honestly, most web designers either disappear after launch or charge you every time you need the smallest of changes. I do things differently.

Your website becomes a proper business tool – mobile-friendly, fast-loading, and built to get found on Google. I focus on what matters: more enquiries, better conversions, and a site you’re actually proud to share.

Key benefits you’ll see

  • Personal service from discovery through to ongoing care
  • Mobile-first design that works perfectly on every device
  • Built-in local SEO to help Sunderland customers find you
  • Security and speed optimisation included as standard
  • Monthly support time so you’re never stuck
  • No hidden fees – transparent pricing upfront

My Web Designer Services for Sunderland

Custom web design services for North East businesses

Web Design

Custom websites built from scratch for your business needs. Every site gets mobile-responsive design, fast loading times, and proper security. I handle everything from initial concepts through to launch and beyond, ensuring your Sunderland business stands out online.

Website redesign and audit services to improve conversions

Website Audit & Redesign

Is your current site letting you down? I’ll audit what’s working and what isn’t, then rebuild to modern standards. Perfect for established Sunderland businesses whose websites need refreshing to compete online.

eCommerce website development for online stores

eCommerce Website Design

Ready to sell online? I build shops that turn browsers into buyers. Secure checkout, inventory management, and mobile shopping all optimised for conversions. Perfect for Sunderland retailers wanting to expand their reach beyond the high street.

Mobile-responsive web design for all devices

Responsive Web Design

Your customers use phones, tablets, and desktops – your site must work brilliantly on all of them. I craft websites that automatically adapt to different screen sizes, ensuring smooth browsing everywhere without pinching or zooming.

Professional WordPress website design & development services

WordPress Website Design

Flexible, easy-to-manage websites using WordPress. You get full control over your content without needing technical skills. Clean custom development ensures security, reliability, and simple updates whilst maintaining professional results.

Bespoke custom website design tailored to your business

Custom Website Design

Every business is different, so why use the same template as everyone else? I create completely bespoke sites tailored to your specific goals. Every element reflects your brand and engages your audience effectively.

User experience and interface design for better conversions

UX/UI Design

Great-looking sites that are actually easy to use. I combine visual design with user psychology, guiding visitors exactly where you want them. Intuitive layouts and interactions mean better user experience and more conversions.

High-converting landing page design services

Landing Page Design

Need to convert traffic into leads or sales? I create focused landing pages designed for one thing: results. Strategic layouts, compelling copy, and psychological triggers work together to turn visitors into customers.

SEO-optimized website design for better Google rankings

SEO Web Design

Search engine optimisation built into your website’s foundation. Proper structure, semantic markup, and strategic content placement mean your site becomes discoverable from day one. No add-on SEO needed later.

Website Security Implementation services protecting against hackers and malware

Website Security Implementation

Protection from hackers, malware, and data breaches using professional security solutions. Advanced firewalls, malware scanning, and ongoing monitoring create multiple defence layers to keep your business safe online.

Website speed optimisation for faster loading times and top performance

Website Speed Optimisation

Fast sites keep visitors happy and rank better on Google. I optimise using advanced caching, content delivery networks, and code efficiency. I focus on fast loads and Core Web Vitals; we review performance together before launch.

Ongoing website maintenance and support services

Ongoing Website Maintenance

Great websites need ongoing care. I handle all technical upkeep including updates, backups, security monitoring, and maintenance tasks. Your site stays reliable, secure, and working perfectly without you worrying about technical issues.

Where I Work

Over my career, I’ve had the privilege of contributing to projects for some of the world’s most recognised brands, and I bring that invaluable experience when I work with businesses across Sunderland including the City Centre, Roker, Hendon, Millfield, and Ashbrooke. Whether you’re near the Empire Theatre or the Bridges shopping centre, I’m here to help your business succeed online.

Coverage areas:
Sunderland City Centre, North Sunderland, South Sunderland, West End, East End, inc. Hendon, Roker, Millfield, Ashbrooke

Mercedes Benz Logo
Virgin Logo
Honda Logo
Tesco Logo

How Projects Work

1

Discovery & Strategy

I start with a proper chat about your business, goals, and customers. No rushed calls or generic questionnaires – I listen first, then build a strategic blueprint for your new website. This foundation work ensures we’re building something that actually serves your business needs.

2

Design & Development

Next, I craft your custom design from scratch. You’ll see mockups first and have clear opportunities to provide feedback before I build the full website. Everything gets tested thoroughly across devices and browsers before you even see it.

3

Launch & Support

Once you approve everything, I handle the entire launch process including domain setup, hosting configuration, and going live. Afterwards, I provide training so you can know how things work, plus ongoing monthly support to keep everything running smoothly.

Build & tools

How I set up the site under the hood.

Editor & CMS

  • Semantic blocks and custom patterns
  • Reusable components across pages
  • Fields for safe client editing

Structure & code

  • Clean CSS and minimal JS
  • Logical content hierarchy
  • Structured data where appropriate

Performance

  • Caching and minification
  • Responsive images and lazy loading
  • Edge delivery and DNS tuning

Security & backups

  • Best-practice hardening
  • Least-privilege access
  • Versioned backups and tested restores

Accessibility & QA

  • Keyboard and screen-reader checks
  • Contrast, labels, focus states
  • Cross-device and browser testing

Launch & care

  • Staged release with rollback plan
  • Monitoring after launch
  • Updates, fixes, small improvements

Frequently Asked Questions

A web designer handles the visual and user experience aspects of your website. I create layouts that look professional and guide visitors toward taking action – whether that’s making a purchase, booking a service, or getting in touch. This includes planning how pages connect together, designing for different screen sizes, and ensuring everything works smoothly for your customers.

My website packages start at £1,500 for a professional business site, £2,500 for growing businesses needing advanced features, and £4,000 for full eCommerce solutions. All packages include hosting, security, ongoing maintenance, and training. You can pay upfront, in installments, or monthly – whatever works best for your business cash flow.

Effective web design combines creative and technical skills. I need to understand how people use websites, create visual designs that represent your brand well, and know the technical side of building sites that load fast and rank on Google. Most importantly, I need to understand your business goals so the website actually helps grow your business.

A typical business website takes 4-6 weeks from our first chat to going live. Larger sites with eCommerce or complex features might take 6-8 weeks. The timeline depends on how quickly you provide content and feedback during the design phase. I’ll give you a clear schedule after we discuss your specific requirements.

Design is about how your website looks and feels – the colours, layout, images, and user journey. Development is the technical building – writing code, setting up databases, making everything function properly. I handle both sides, which means better communication and a more cohesive final result for your Sunderland business.

I start by understanding your customers and what they’re trying to achieve on your site. Then I map out logical paths from their first visit to becoming a customer. This includes planning your main navigation, deciding what content goes on each page, and ensuring important information is easy to find for Sunderland visitors searching online.

For most Sunderland businesses, WordPress offers the perfect balance of functionality and ease of use. It’s flexible enough for anything from simple business sites to full online shops, secure when properly maintained, and you can manage content updates yourself after my training. I use professional tools from Adobe Creative Cloud for graphics and design work.

Modern web design is less about writing code from scratch and more about understanding how websites work and using professional tools effectively. I handle all the technical coding, while you focus on running your business. After launch, you’ll be able to update content, add pages, and make changes without any coding knowledge.

DIY builders limit you to templates that look like everyone else’s site. Professional design means a website built specifically for your Sunderland business goals, with proper security, fast loading speeds, and ongoing support when you need it. You get someone who understands local business needs and can adapt your site as your business grows.

Jack Duel
Jack Duel
Web designer & developer • 10+ years • WordPress, WooCommerce, performance & security
More about Jack

Ready for a Website You’re Proud Of?

Ready to give your Sunderland business the website it deserves? Let’s talk. I can help your business grow.

Business hours: Monday–Saturday 8am–10pm
HiJack Web Design
Serving Sunderland & surrounding areas.